At btv188, your privacy matters deeply. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and protected, and what rights you hold as a registered Player on our platform.
Last Updated: January 2026Six core principles that underpin how btv188 handles every piece of personal data entrusted to us.
All data transmitted between your browser or mobile device and btv188 servers is protected by industry-standard 256-bit SSL encryption. No personal information travels over the network in plain text.
btv188 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and compliance obligations. We do not harvest data beyond our stated operational purposes.
btv188 does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing or commercial purposes. Your data is yours — we are merely its custodian while you remain a registered Player.
Personal data is retained only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law and regulatory obligations. Account data is typically retained for five years following account closure.
You have the right to access, correct, port, and in certain circumstances request deletion of your personal data. btv188 provides straightforward mechanisms to exercise all of these rights without undue barrier or delay.
Where data is shared with third-party service providers — such as payment processors including BCA, BRI, OVO, and GoPay — it is limited strictly to what is necessary for that service. All processors are bound by data protection agreements.
Summary: This Privacy Policy ("Policy") describes how btv188 ("the Platform", "we", "us", "our") collects, uses, stores, and discloses personal information relating to Players and visitors ("you", "your") of the btv188 platform at btv188.cam. By registering an account or continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact support to request account closure.
This Policy applies to all personal data processed by btv188 in connection with the operation of its online betting and gaming platform, including the website at btv188.cam, any associated mobile interfaces, and all customer communications channels. It covers data collected from registered Players, prospective registrants, and anonymous visitors to the Platform.
btv188 is the data controller for personal information processed under this Policy. This means we determine the purposes and means by which your personal data is collected and used. Where we engage third-party processors — such as payment service providers or analytics vendors — those parties act strictly on our instructions under formal data processing agreements.
This Policy is intended to serve Players located in Indonesia and complements our Terms & Conditions, which govern the contractual relationship between btv188 and each registered Player.
btv188 collects personal data across several categories. The specific data points collected depend on the nature of your interaction with the Platform.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Indonesian National Identity Card (KTP) number, passport number | Registration & KYC |
| Contact Data | Email address, mobile phone number, residential address in Indonesia (city, province, postal code) | Registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit / Withdrawal |
| Transaction Data | Deposit and withdrawal history, bet history, game session records, bonus claims and wagering activity | Ongoing platform use |
| Technical Data | IP address, device type and operating system, browser type and version, session timestamps, login history | Automatic — all visits |
| Verification Documents | Scanned copies of KTP, passport, utility bills, and payment method evidence submitted during KYC | KYC verification |
| Communications Data | Records of live chat conversations, support emails, and any other correspondence with btv188 | Customer support interactions |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS notifications | Registration & account settings |
We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information) except where explicitly required by applicable anti-money laundering (AML) or responsible gaming regulations.
btv188 collects personal data through the following channels:
3.1 Direct Collection
You provide data directly when you register an account, complete KYC identity verification, make a deposit or withdrawal, contact our customer support team, or participate in a promotion or survey.
3.2 Automated Collection
When you visit or interact with the Platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, page views, session duration, and click-path data. See Section 7 (Cookies & Tracking) for full details.
3.3 Third-Party Sources
In some circumstances, btv188 may receive personal data about you from third parties, including:
btv188 uses your personal data for the following clearly defined purposes:
btv188 processes personal data only where a lawful basis exists. The primary legal bases applicable to our processing activities are as follows:
btv188 does not sell or rent your personal data to third parties. We may share your data only in the following defined circumstances, and only to the extent strictly necessary for the stated purpose:
6.1 Payment Service Providers
To process deposits and withdrawals, btv188 shares the minimum required financial and identity information with your chosen payment provider. This includes local Indonesian banks — BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, and Bank Permata — as well as e-wallet operators OVO, DANA, GoPay, ShopeePay, and LinkAja. Each provider operates under its own privacy framework and is bound by applicable Indonesian financial data regulations.
6.2 Identity Verification & AML Screening
To fulfill KYC and anti-money laundering obligations, btv188 may share identity documents and related data with licensed third-party verification agencies and AML screening services. These providers are contractually restricted from using your data for any purpose other than the verification service they supply to btv188.
6.3 Technology & Infrastructure Partners
btv188 engages trusted technology partners — including cloud hosting providers, cybersecurity vendors, and game content studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Pocket Games Soft — who may process certain technical or transactional data in the course of providing their services. All such partners are subject to data processing agreements that prohibit independent use of your data.
6.4 Legal & Regulatory Disclosure
btv188 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where legally permitted to do so.
6.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of btv188's business assets, your personal data may be transferred to the successor entity. You will be notified in advance of any such transfer and of any material change to this Privacy Policy that results from it.
Reminder: btv188 will never proactively contact you requesting your account password, PIN, or full payment card details via email, live chat, or any other channel. If you receive such a request, treat it as fraudulent and contact our support team immediately.
btv188 uses cookies and similar technologies to operate and improve the Platform, personalize your experience, and gather aggregate analytics data. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot access other data stored on your device.
7.1 Types of Cookies We Use
7.2 Managing Your Cookie Preferences
You may control cookie behavior through your browser settings at any time. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. Please note that disabling essential cookies will impair your ability to log in to and use the Platform. Disabling analytics or marketing cookies will not affect your core betting or gaming experience.
btv188 implements a layered approach to data security, combining technical, organizational, and procedural safeguards to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure.
8.1 Technical Measures
8.2 Organizational Measures
All btv188 personnel who handle personal data are subject to confidentiality obligations and receive regular data protection training. Data access permissions are reviewed quarterly and revoked promptly upon any change in role or employment status.
8.3 Data Breach Response
In the event of a data breach that poses a risk to your rights and freedoms, btv188 will notify affected Players without undue delay and, where required by applicable law, will report the breach to the relevant regulatory authority. Notifications will be sent to the email address registered on your account and will include a description of the breach, the data affected, and the remediation steps taken.
Your Role in Security: You play an equally important role in keeping your account secure. Use a strong, unique password for your btv188 account, enable any available two-factor authentication, and never share your login credentials with any third party. btv188 cannot be held responsible for breaches arising from your failure to maintain adequate credential security.
btv188 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal, regulatory, or audit obligations. The following retention periods apply as a general guide:
| Data Category | Standard Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML / regulatory obligation |
| KYC Documents | 5 years after account closure | AML / regulatory obligation |
| Transaction & Betting Records | 5 years after the transaction date | Regulatory & audit requirement |
| Customer Support Communications | 3 years after the last interaction | Legitimate interest / dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent |
| Technical / Log Data | 12 months from collection | Security & fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual Player. Anonymized, aggregated data may be retained indefinitely for statistical and business intelligence purposes.
As a registered Player on btv188, you hold the following rights with respect to your personal data. btv188 will respond to all valid rights requests within 30 days of receipt. Requests may be submitted to [email protected] with the subject line "Data Rights Request".
Request a copy of all personal data btv188 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held on your account. Most contact details can be updated directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to btv188's legal retention obligations.
Request that btv188 restrict the processing of your data in certain circumstances — for example, while the accuracy of data is contested or a legitimate-interests objection is being evaluated.
Request a copy of personal data you provided to btv188 in a structured, machine-readable format, and have it transmitted directly to another controller where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes at any time. Where you object to marketing, processing will cease immediately upon receipt of your request.
Please note that certain rights are subject to limitations where btv188 has an overriding legal obligation to retain or process your data — for example, KYC and transaction records required by AML regulations. In such cases, btv188 will explain the limitation clearly in its response to your request.
The btv188 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Registration by anyone under 21 is prohibited under our Terms & Conditions and constitutes a breach of our platform rules.
If btv188 discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the collected data, and — where legally required — notify the relevant authority. If you have reason to believe that a minor has registered an account on btv188, please contact us immediately at [email protected].
btv188 operates as an internationally licensed platform. In the course of providing services to Players in Indonesia, your personal data may be transferred to and processed in countries outside Indonesia where btv188's technology infrastructure, game content partners, or payment processors are located.
Where such transfers occur, btv188 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Indonesia. These safeguards include contractual data protection clauses with all receiving parties and, where applicable, reliance on adequacy decisions or equivalent frameworks recognized under applicable data protection law.
By registering an account on btv188, you acknowledge and consent to the international transfer of your personal data as described in this section, subject always to the protections set out in this Policy.
btv188 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the products and services we offer. When material changes are made, we will notify registered Players by email to the address on record and by displaying a prominent notice on the Platform for a period of not less than 7 days prior to the changes taking effect.
The "Last Updated" date at the top of this page reflects the date on which the most recent version of the Policy came into effect. We encourage you to review this Policy periodically to stay informed about how btv188 protects your personal data. Your continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Policy.
If you have concerns about any proposed change to this Privacy Policy, you are welcome to contact our support team before the revised version takes effect. If you do not agree with the revised Policy, you must cease using the Platform and request account closure prior to the effective date of the change.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how btv188 has handled your personal data, please contact us through the following channel:
If you are not satisfied with btv188's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. btv188 will cooperate fully with any such authority investigation.
Related Documents: This Privacy Policy should be read in conjunction with the btv188 Terms & Conditions and our Responsible Gaming policy, all of which form part of the overall agreement governing your use of the Platform.
Our support team is available around the clock to help with any data-related queries. You can also review our Terms & Conditions for the full platform rules, or visit our FAQ for quick answers to common questions.